What is your Flexible Exchange Policy?
Our Flexible Exchange Policy lets you change your tickets anytime up until 5pm the day before your experience by paying an £8 exchange fee per ticket. Simply contact us and we’ll email you a gift voucher (minus the fee), so you can rebook when you're ready. Please note tickets are non-refundable.
Separate terms apply for Group Bookings. Please see here.
Did you find this answer helpful?
Thanks for your feedback!
Thanks for your feedback!
Related FAQs
Standard: £70- £40
Wheelchair: £70- £40
Children (under 16): save £10 per ticket
VIP tickets: £110- £90
Each ticket is subject to a £2.50 booking fee.
If you would like to enquire about a larger group booking or event, please visit our Group Booking page.
Book early for the best prices, as prices are subject to increase over time.
You can currently book up to 16 tickets per order (subject to availability). If you would like to book more than 16 tickets please visit our Corporate Events page.
The Gunpowder Plot is a great experience for groups.
Groups of 10+ save £5 per ticket - use discount code GROUPS85W at checkout. You can book a maximum of 16 tickets online.
If you would like to book more than 16 tickets please visit our Corporate Events page.
Step further into the story with our unique VIP package including food, drink, and souvenirs to give you the very best and most memorable experience. A VIP Ticket includes:
- A delicious meal and house drink.
- An exclusive themed cocktail to enjoy during the interval.
- A souvenir printed photograph.
- A merch bundle worth over £20
- Reserved VIP area in the main bar after the show.
We advise booking tickets in advance for your preferred date & time. There may be a limited number of tickets available at the venue for experiences taking place on the day but this is not guaranteed.
Entry to the Tower of London is not included with a ticket to The Gunpowder Plot. If you wish to purchase a ticket to the Tower of London you can add a voucher to your order which you can redeem at Tower of London ticket booths.
No, you can show the digital copies to the box office upon arrival.
When you book via our website, you should receive the tickets by email shortly afterwards. If you haven’t received any confirmation, please check your spam/junk folder in case it ends up in there. If you still can’t find it, please email us at [email protected].
You can use your Layered Reality™ voucher as part or full payment to buy tickets and preorder food, drink and photos. At the checkout when purchasing tickets, enter your unique gift voucher code and this will deduct the voucher amount from your order total.
Please email Guest Services on [email protected] with the following information:
Name
16 digit Voucher Number
4 digit Pin
Show Name
Preferred show date/time
If the tickets cost more you will need to pay the outstanding amount using a debit/credit card.
It’s easy to cancel and exchange your tickets, so you can book with 100% confidence.
Our Flexible Exchange Policy lets you change your tickets anytime up until 5pm the day before your experience by paying an £8 exchange fee per ticket. Simply contact us and we’ll email you a gift voucher (minus the fee), so you can rebook when you're ready. Please note tickets are non-refundable.
Separate terms apply for Group Bookings. Please see here.
Our Flexible Exchange Policy lets you change your tickets anytime up until 5pm the day before your experience by paying an £8 exchange fee per ticket. Simply contact us and we’ll email you a gift voucher (minus the fee), so you can rebook when you're ready. Please note tickets are non-refundable. In the event that the experience is temporarily closed due to force majeure, guests will be offered a gift voucher of the same value, to visit the experience upon re-opening.
Separate terms apply for Group Bookings. Please see here.